Return & Exchange Policy
Last updated: 19 July 2026
We want you to receive the correct and fresh items. Please check your order at the time of delivery.
Eligible cases
You may request support for a wrong item, damaged item, missing item or an item materially different from your confirmed order.
Fresh produce
Vegetables and fruits are perishable. Please report any quality issue promptly after delivery with your order number and clear photos where relevant.
When to contact us
Please contact us as soon as possible after delivery, preferably within 24 hours. Keep the item, packaging and invoice available for verification.